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Home  Helpdesk  Question/Answer Resolution MatchingContact Our Staff
Ticket ID: 61 - Question/Answer Resolution Matching Thread Locked/resolvedNew Thread
Joe Markert
Site Administrator
Posts: n/a
Registered: 3/23/2002
Last Login: 08/07/2008 08:00 AM
priority:
3
status:
Resolved
severity:
Minimal
frequency:
Always
assigned to:
Bryan Roberts
Site Administrator

I would like to see a way to view closed posts in pairs with their resolution post.  

Example: I post a question in regards to Tribes II not working with my OpenGL driver.

5 posts later someone enters a response that is the correct resolution to my issue.  I then go and edit their response to show 'resolved'.

Now when I got back to view my thread I'd like it to hide[or delete] the other threads.


x
  eMail pageSend to a FriendFri, Apr 13 2001 1:36 pm
RE: Question/Answer Resolution Matching Thread Locked/resolved
Joe Markert
Site Administrator
Posts: n/a
Registered: 3/23/2002
Last Login: 08/07/2008 08:00 AM
priority:
3
status:
Resolved
severity:
Minimal
frequency:
Always
assigned to:
Bryan Roberts
Site Administrator

This feature is in there. You can check the "Issue has bebn Resolved" checkbox to make the thread as closed. Plus, there is 1 more checkbox, called "Resolution Post" which allows you to define this current document as the ansewer to the problem.


  eMail pageSend to a FriendFri, Apr 13 2001 1:35 pm
RE: Question/Answer Resolution Matching Thread Locked/resolved
Joe Markert
Site Administrator
Posts: n/a
Registered: 3/23/2002
Last Login: 08/07/2008 08:00 AM
priority:
3
status:
Resolved
severity:
Minimal
frequency:
Always
assigned to:
Bryan Roberts
Site Administrator

As far as hiding / deleting 'Resolved' issues, I will add that to the tools above the listing to hide / show 'Resolved' issues.


  eMail pageSend to a FriendFri, Apr 13 2001 1:36 pm
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